Our REviews
|
From 277 reviews
Al serviced my old water heater and sold me a new one about 10 years ago. Recently his brother solved a pilot light problem. I enjoyed working with Al over the years, and now I'm pleased to have met his sibling. Call Al's and you'll get … read more
via
Same day service. Picked up the phone at 7:30am. Great guys. Excellent job!!
via
They were prompt, professional and performed high quality work.
via
Great price and great customer service!
via
The service was provided in a professional manner. Information was shared about our water heater by the technician. After two maintenance checks by Al's, I would strongly recommend others to call them.
via
Very efficient fast and affordable. Such nice workers.Casey was amazing.
via
The Al's folks were very responsive, knowledgeable, and did an efficient and tidy job. I'm very pleased and will be recommending to others. Thank you, Al's!
via
All the work was done well and the service was scheduled very quickly. I also appreciated the quick call back on a Saturday.
via
Outstanding fast service. Had a new water heater less than 2 hours after a call on Monday morning! Thanks!
via
ON TIME.....KNOWLEDGEABLE......TIMELY INSTALL......CLEANED UP AFTER THE WORK WAS PERFORMED....THE KIND OF FOLKS YOU ENJOY DOING BUSINESS WITH.
via
They were recommended by the company that services my furnace and A/C. Their price was competitive. They did good work, and they were friendly.
via
I have always found Al's to be very responsive when we need a service call. They do quality work at a fair price.
via
Outstanding service!!! Referred by my favorite Sinks to Sewers, as the guys to call for water heaters. We got same day service, a price that was $600 lower than competitors bid, clear explanation and one day completion. Perfection in a … read more
via
Very professional service, knowledgeable installer (who is also the owner of the business in our case). They chose the water heater to install and it is first rate. Have nothing but praise for this company and its service, and the price was… read more
via
Friendly they had what we needed at a great price
via
I think Al's did a great job. Prompt, careful, cleaned up, answered questions. Extremely satisfied. Will give out Al's name freely to friends. Thanks. Carl was knowledgeable (much more than our other estimates) and service was professional with a reasonable price. We trusted them right off the bat. Our hot water heater was fixed the next day!
via
Same day reply & servic, found it was a DTE problem. All good,
via
Fit me in the morning I called, diagnosed and replaced a bad thermocouple, and got us hot water again in short order.
via
Very good service. Spoke with me over the phone several times prior to them fixing it to ensure I recevied the exact service I needed before charging me.
via
No questions asked Al's is the best. Used them in an emergency and it was all taken care of and I could leave on my summer trip.
via
What a wonderful experience. Casey was a complete professional from start to finish and guided us through the process of making the best choice for our circumstances. Installation was completed on schedule and Casey made sure we understood … read more
via
My water tank was leaking on my first floor laundry room and dripping into the crawl space. I called Al's 7 pm on Sunday evening of the Memorial Day holiday and received a call back at 9:45 . I was able to get a new tank installed that was … read more
via
Great communication, on time arrival and fast installation. Thank you!
via
They found a good solution to vent my high efficiency water heater.
via
AL’s water heater sales and service was great! The service was fast and professional. I would definitely recommend them.
via
Very prompt response, and a quick repair!
via
Great service, fair prices, no surprises,
via
Practical service from these guys. After an early Saturday morning help call to them they still got a fellow out to try to resuscitate a non-functing water heater by the end of a full day for them. Kudos.
via
One time, good work, fair people. Thanks
via
Great service called them in the morning and that afternoon came out and was able to repair my existing water heater. Highly recommended fast and honest.
via
Great FAST service! Give them a call if you need help with your water heater.
via
they came out promptly when I needed a last-minute repair before moving, were professional, and fairly priced. I would recommend them to anyone.
via
Well absolutely the best customer service, smart in every way, knowledgeable, kind, responsive, an honorable man offers honorable work.
via
Good price, great service, very professional. You just can't go wrong with these guys.
via
Al’s Water heater company installed our new water heater. They responded quickly to our call, quoted a very fair and best price over the phone (no surprises). They had to slightly modify the installation as the new high efficiency water … read more
via
March 22, 2019 This company was called and responded quickly to my situation. They covered my stairs and carpet in the basement to prevent any damage. The service staff were polite and very competent. They installed a new water heater in an… read more
via
Casey and his staff really know their stuff and the service I received from Al's Water Heater Sales and Service was amazing. Their excellent response to my challenging water heater need earned my deepest gratitude and my highest … read more
via
Prompt service. Friendly, polite, patient, and helpful both over the phone and in person. They were thoughtful enough to have me text pictures of my old heater so that they could bring a new one with them right away. That meant I didnt have… read more
via
They were at my house 3 hours after I called. They were quick and thorough. I would definitely recommend them.
via
The got here quickly and did a great job, reasonably priced.
via
Nice and reliable team, did great job in timely manner.
via
prompt, efficient, reasonable rate. Thanks so much! This was by far the best experience I have had with a service contractor. My Wife was able to call and get a quote and they were there the next day. Nate and Carl where on time and efficient. Within an hour and a half I had a brand new … read more
via
Al saved me quickly and efficiently quite a few years ago and yesterday Casey saved me--again quickly and good-humored throughout, although my space is a tight and difficult one in which to work. I would recommend this company with … read more
via
I've had nothing but great experiences with Al's Water Heater. I had a water heater installed about three years ago by them. The process was easy, they were pleasant and efficient. This week I noticed some water dripping from the water … read more
via
Al's was fast, reasonable, friendly. A great experience. Highly recommend!
via
We needed a new hot water heater, in a slightly different location, and Richard and Nate got it done, did a good job, and were cheerful even though our main shutoff valve didn't work. I appreciated their can-do attitude.
via
I have a newly constructed condominium and I can tell my developer cut many corners and my 2.5 yr old water heater was malfunctioning. I called Al’s Water Heaters on a Monday at 10:35am and they had Carl at my house by 11:16am and I wasn’t … read more
via
Great service. I left a message later at night and heard back the next morning. He was here at noon and my new water heater was done by 2 Thanks
via
I called 2 places for a new water heater. Al's had a new water heater installed at a good price before the other place even returned my call. I will definitely use them again when the time comes.
via
I called on a Sunday to make an appointment for a a service tech to come out. Before they sent a tech out they walked me through some basic troubleshooting and got my water heater going right there over the phone!
via
Called at 7am with a failing water heater, had a new one installed and the old one hauled away by 2pm that same day. Guys were polite, professional, friendly, and provided perfect service. Highly recommended!
via
Casey was helpful on the phone, set up the install appointment for the same day, came on time, worked hard, got the new water heater working fine, and was friendly through out. I totally recommend this company.
via
Quick service! The turn around from contact to replacement was quick and easy. Service call was to Canton MI and it wasn't a problem. Nate and Carl did a great job and made it painless. Already getting hot water less then 2 hours after they… read more
via
Prompt response, good professionals, clean work. I definitely recommend them.
via
Al’s water heater was recommended by a friend who grew up in Ann Arbor. They did a professional job and were cheaper than the other quote I received. Thanks again!
via
Best service ever!!! Richard and Nate showed up to check things out before I expected. They were professional, and funny. They showed up about 15 – 20 minutes after my call to ask for help. They arranged a new water heater for the next day… read more
via
Great work, great attitude! Answered all questions and were very sure to keep us updated on all parts of the process.
via
The service we received from Al's was absolutely top notch. They replaced our water heater the same day and it cost $300 less than any other company I called. We received amazing service and our technician was very nice to talk with. I … read more
via
They came to my house within a couple hours after me calling them with reports of water leaking. They diagnosed and fixed it quickly and efficiently and explained everything really well. Would use them again in a heartbeat!
via
Replaced our water heater quickly and professionally. Highly recommended!
via
Honest and quick to help! Would rather offer good advice than just take your money. I new how to fix my water heater but couldn't get parts on a Sunday, after speaking on the phone he said he had a used part in the truck that might work. I … read more
via
Quick appointment setup and timely job completion. I am pleased with their work and would use their service again.
via
Took our phone call on a Sunday – wow! They walked my clueless husband through how to drain our water heater over the phone. They replaced our water heater the next day. Brought a taller version of our water heater by accident, but we … read more
via
Casey, Nate and Carl all took such good care of us when our water heater went out. They went above and beyond to help us get the right replacement parts and then make the necessary repairs so we had hot water before the weekend was out. … read more
via
Very polite and professional. Casey explained everything and showed me the parts that were broken and needed to be replaced. He said I could get a couple more years out of my water heater and that repair was the better option. I know when … read more
via
Spot on! Cost as estimated, right on time and speedy service. I had water heater replaced, initially with the option to fix the old one, but since it was too old, it made more sense to replace it than to have it die in next couple of months… read moreQuick response to install my water heater, fast installation at a very reasonable fee. Casey from Al's brought my Water Heater installation up to code for me. He did an excellent job! It looks wonderful! As a woman, it is scary sometimes that I might be taken advantage of, but not with this company! They are fairly priced, … read more
via
Als' was quick and the service was good. They were great to work with. So quick and very clean. We got a new water heater install in less than 2 hours.
via
I don't often write reviews, but I would like to acknowledge the fantastic experience I had with Al's Water Heater Sales & Service. I spoke with Casey on Tuesday, and he had someone over to look at my water heater within hours. Replacement … read more
via
We had an urgent situation as a tenant was without hot water. I called them at 10:00 a.m. and by 2:00 p.m. they had replaced the water heater. It does not get any better than that. The tenant also was very pleased with the professionalism … read more
via
Carl seemed to be a very skilled technician. He installed the water heater in just about two hours with minimized modification of duct system including hauling away of the old water heater. Also the new water heater itself has been working… read moreAl's service people were knowledgeable and courteous. They took care when installing placing drop clothes throughout the basement to keep carpet clean. They also made to so explain all they were doing as well as operation and maintenance of… read more
via
I called in the morning and they were there early afternoon at a specific time- none of the, between this and that time. My Water Heater was replaced efficiently and in less then 2 hours. I had googled the average cost to replace a water … read more
via
Very capable and friendly. Answered all of our many questions and came on short notice! There is a reason Al's has so many positive reviews online.
via
On time, fair price, great staff, prompt service. Water heater went out on Thursday and they replaced it by Friday at 9 AM! Called around to several plumbers who could not provide the service and they all recommended Al’s. That in and of … read more
via
We had an excellent experience with Al's Water Heater service. He came the same day we called and replaced our 10-year-old leaking water heater. And we were very impressed with the care he took with our house, laying down floor protectors … read moreI would highly recommend Al's service. They were prompt and courteous and very professional. The rate was very reasonable. I will hire them again.
via
The technicians that came out were both incredibly friendly and efficient with replacing my hot water heater. While they originally told me that they would arrive between 1-1:30, they realized they would be running late and so they called … read more
via
Absolutely will recommend Al's water heater sales and service. Arrived when they said they would, had all the parts and new hot water heater was installed within an hour. Friendly, polite, clean and professional. Totally impressed.
via
We found water in our basement and soon realized our hot water heater was the culprit. Al’s Hot Water Heating Sales and Service came highly recommended and did a fantastic job! We called Al’s late afternoon and were able to schedule the … read more
via
Easy to schedule appointment. Fast response. Professional and efficient. Good work. Cleaned up well afterwards. Would use again and definitely would recommend.
via
When I decided to go with Al’s I explained that I was in no hurry. They installed my water heater the very next day! Since water heaters are their core business they came prepared and completed the work in just a couple of hours including … read more
via
One of my colleagues recommended Al for HAVC maintanence. He is professional and completed his task quickly and perfectly. I recommend him. We had just moved into our new house when we discovered the existing water heater was leaking. Al's was able to come out the next day. The work took less than an hour. Very friendly and professional service. I'll be using Al's to service my… read more
via
Great service. Came during a holiday weekend to asses the problem. Fixed the problem on the following Monday. Straight forward, fair pricing and friendly. Highly recommend
via
These guys were super-great. Even after they fixed the initial problem with out water heater, there was a second item broken – they came back and fixed that too – all under that same price!
Could Not. Be. Happier. Came out on short notice (the day before thankgiving). Our service tech checked in a couple of times before the appointment to let me know status. Once he arrived, he was very quick with the install and entertained my many questions. Al's … read more
via
What a WONDERFUL family owned business, from Casey who promptly returned my call & had someone coming to my rescue the next day, to Carl who showed up & not only fixed the problem, but also educated me on how to get the longest life from my… read more
via
Al's Water Heater is always the first contractor I call when I need help with a water heater. I have numerous properties I am responsible for, and I end up repairing or replacing at least 2 water heaters each year. Al's has been my first … read more
via
Thanks to Carl and Gary I have hot water! Mine was a VERY challenging install in VERY tight space. Despite taking more time than any of us imagined the entire job came in under estimate (smaller tank) despite a couple of items required to … read more
via
My goodness what a reliable company. They installed a water heater for us six years ago. We recently had a problem keeping the pilot lit. They worked with our schedule, showed up when they said they would, fixed it in a jiffy, and with a … read more
via
Wonderful service. Came on a weekend. Friendly, informative and even cleaned up. Price was fair. I would definitely recommend them. The staff of Al's stepped in when another company was unable to schedule time to replace the water heater in my house. Everyone was friendly & courteous, & I really appreciated their helpfulness. A special thank you to the service techs, … read moreWouldn't go anywhere else! Had to replace our water heater while out of the country – Al's made it so easy. Trustworthy advice, excellent service and product, and at a fair price. Very fast, friendly and reasonable. I will call them every time. They were a pleasurable and professional team that helped make existing 2 tank system into 1. I haven't sacrificed any level of comfort and saved tons. I know they are Veteran friendly, and of course I have already recommended to others... |
Send Us a Message |
|
|
|
Al's Water Heater Sales & Service - Heaters | Washtenaw County, MI
|
|