Our REviews
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From 539 reviews
Was a gas water heater, installer was efficient, and willing to add some customization (sulfur in the water, so copper lines were out) to stainless feed lines. Good job, and quickly done. Possibly not the cheapest, but you get what you pay … read more
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Casey and his team did an excellent job, start to finish. We had unique needs for a residential water heater, and he took the time to understand what we were trying to accomplish, then talked through all the options so we could make a good … read more
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Installed a new water heater within 3 days of ours going out and making the call to them. Very responsive and quick to take care of!
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Al's Water Heater folks came to diagnose the problem with my water heater the first weekday after I called. And they came the next day to install a new one. Prompt, thorough, tidy. We have used the before, for our house, and rentals we … read more
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Casey was neat, clean, professional and knew what he was doing. Even intended to clean up after himself – we didn't mind ourselves since intended to do our whole bsmt. at that time anyway. So far everything seems to be working well. I received FANTASTIC service from Al's! I had no hot water, called and they came that day, the next day a brand new water heater was installed. The team was efficient, friendly, and quick. Within less than an hour, I had hot water again. I … read moreRichard and Ron installed our tankless water heater and removed two old water heaters from our home. They were quick to quote, and had the service scheduled within a few days of the quote. Pretty rare these days with many contractors being … read more
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My water heater suddenly stopped working. I called Al's Water Heater and they came out the very next morning. They replaced the tank and fitted all the new parts that were needed. Hot water is now working great. Very good prompt service and… read more
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They were very professional, knowledgeable , and friendly. They new they couldn't come out until the next day, but still tried to help me troubleshoot over the phone ! The next day they came and were able to fix my water heater . Super nice… read more
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We received great service from Al's. Walked into work and was met with a leaking hot water heater. Al's responded quickly to my voice mail. They were prompt and on time. Tech quickly assessed the situation and called in extra help. Extra … read more
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I had a water heater that started leaking on a Friday morning. It was pretty old. Casey promptly answered my call and had a new water heater installed by 6 pm on that same Friday! AWSOME job!
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Had my water heater start leaking over the weekend. Called in first thing on a Monday morning. Barely 90 minutes later they had finished the work and I had a brand new water heater warming up in my basement while my old leaky unit was in … read more
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Richard was very professional, personable and accommodating. He removed our old water heater in the morning which allowed us to paint the floor under it before he returned later that day to install the new one. We are very satisfied! We … read more
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Al's Hot Water Service was a lifesaver. I came home after being out of town for a few weeks to a failing hot water heater, that would have flooded my basement, had it not been in a pan where the leaking water was pumped into a drain. … read more
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Awesome experience, seamless install. Richard was on time and very professional.
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My hot water tank started leaking on a Saturday. I emailed the company and Casey responded right away. They were at my house on Monday morning with a new tank, which they installed within an hour. Great job.
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Very responsive, knowledgeable, and professional. I appreciate Casey’s communication and efficient work on replacing our water heater. We opted for switching to a tankless water heater and installation went smoothly without incident and … read more
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I called Al’s Water Heaters for a new high efficiency water heater and they installed it the very next day. The guys were professional and did a great job. They took my old water heater away and cleaned up behind themselves.
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We have been using Al's Water Heater Service for many years. They always do a great job and do the job well. They also respond quickly when you need it!
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Al's responded to our request for a quote on a new water heater promptly sending a person out the next day. The estimator was courteous and professional, quoted a replacement including all relevant services. We accepted the quote and had a … read more
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Casey was awesome. Able to get over to my house and replace my water heater. Professional and efficient! Thank you!
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Great service! Highly recommended. They installed a new water heater quickly and were very professional and polite. Price was really good.
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Al’s team was fantastic from obtaining the estimate to delivering the water heater. They were profession, timely and efficient.
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My water heater died and they were able to do the estimate and install for a Tankless System the same day. Very responsive and professional.
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I called them after we started having issues with our water heater pilot not staying lit. Our unit is pretty old but in good shape and they were able to get out quick, replace the thermocouple and have us back up and running in no time. We … read more
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Al's did a nice job replacing my hot water heater and I would certainly recommend them to anyone. I called at lunch time, and someone was here that afternoon and had things wrapped up by 4pm. He was professional, responsive, and left no … read more
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Contacted Al's Water Heater a few times, and every time they were very responsive. I was initially talking to a couple of other companies, but eventually decided to go with them because they were highly recommended by a lot of people I knew… read more
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I needed a new hot water heater ASAP and Al's Water Heater Sales & Services were prompt, responsive, professional, and efficient. Would highly recommend them!
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Installation on water heater. Fast service, efficient, professional, and reasonable price, Covid compliant. Highly recommended.
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Great experience! They were professional, quick, and got everything working with minimal downtime for our water heater and house water service.
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Richard did a very professional job. Water heater repair. Highly recommend.
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By far one of the most conscientious trade people I have encountered. They came out to fix my electric water heater and returned for the second time after the first fix did not work. They did not grumble at all about coming back. They … read more
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I can give this company my highest recommendation. Our water heater broke on a Friday, and Al’s showed up the following day to fix it. Responsive, professional, expert service. These folks really impress!
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WOW! Called the Homedepot to see what the cost would be to have a 40 G Rheem hot water heater installed, next I searched for a highly rated independent business and chose Al's (I called on a Sunday) spoke with Casey, and snap, the team … read more
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When I needed to replace my leaky water heater, I called around and spoke to a lot of not-so-knowledgeable sales reps. Al's was the only place that didn't hassle me for all my info (so they could try to sell me stuff later) or try to … read more
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My water heater was slowly losing hot water. They were out the next day to evaluate and the best part is that they had the part in the truck. Excellent professional honest service.
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I called Al's after discovering my water heater was leaking and knowing it likely needed to be replaced. Casey happened to be in the area and arrived to check it out within minutes. After confirming that it needed to be replaced, they were … read more
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We had a water heater installed. They were great and moved the heater to a better spot. On time, on budget and very helpful!
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They replaced my leaky hot water heater with a new one. They were great – they came right away, on time and were efficient and effective in all of their work. They explained everything to me, answered my questions and told me to call if … read more
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This is the second time we've used Al's Water heater. Both times have been exceptional. The first was to replace a water heater in a rental property and this last week was a repair on our water heater. It was helpful to proactively talk … read more
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They repaired our water heater, Casey was very nice and helpful. They got our problem fixed sooner than any one else could.
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Needed new water heater. Estimate performed day 1, install completed within a few days in a tight space. Great service, highly professional
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I called Monday morning and set up an appointment for Tuesday morning to replace an aging water heater with a new larger one. They showed up 10 minutes early and had the job done in an hour and a half. The workers were accommodating and … read more
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Rich and assistant replaced our old water heater. The service was done under an hour. They were friendly, competent and did a professional job. I am very satisfied.
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Our water heater went out and Al's was able to get out the next day to repair it. They were professional, courteous, and wore masks the entire time they were inside (2020, folks). I'd definitely recommend them to a friend!
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Al's has been great for our HVAC needs, specifically with hot water tank installation. Highly recommend!
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Called Al’s when our hot water heater failed. Called on Saturday morning they came that day and replaced it on Monday. Excellent work and quick.
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I used Al's Water Heater to replace a leaking hot water heater. I called at 7am and they provided much needed same day service! They came by 1:45 same day and were done by 3pm. I would highly recommend Al's!
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We had a part on our water heater go bad due to corrosion from well water. That left a family of six without hot water for a few days. The experts at Al's Water Heater Sales & Services diagnosed the problem quickly. We ordered the part … read more
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I was very pleased and will recommend you in the future. You were highly recommended on next door neighborhood. Great service. Neatly installed a tankless water heater. Quite timely and efficient. Would definitely use them again for future service. Fairly priced.
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Our tank was leaking water on the basement floor, one call and they arrived as promised the next day, which was the day before Thanksgiving, no less. We had a new water heater installed, and hot water again in less than an hour. The old … read more
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Our old water heater leaked and flooded the basement the day before Thanksgiving. I called Service Pro to clean out the water and around noon called Al's so we could have hot water before the holiday. They got the model # and came with the … read more
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They were very prompt and got our new hot water heater in and working. They were kind and hardworking. I felt I could ask them questions. Will recommend them!
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Came out promptly to provide a quote. Gave us a choice of multiple quality hot water heaters. Once we decided which hot water heater to move forward on they were able to get us on the schedule right away. Prompt, courteous, efficient, and … read more
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I contacted Al’s to have my hot water heater upgraded / replaced. They were very responsive, reasonably priced, friendly and professional. On the day of the job, they showed up on time, explained what they were doing, charged me exactly … read more
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I am very pleased with the excellent service I received from 2 of your work people. I recommended your business to my sister & she gave her neighbor your number. In the future I will tell my friends about your company Great job installing my new water heater! They were early, but called ahead to make sure I was here. They were professional, quick, and a good price.
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Al's installed a new water heater for me the day after I called for a quote (which I immediately accepted, having already shopped around). They beat the Home Depot installer's price by several hundred dollars. Highly recommend.
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They did an excellent job! We needed a new water heater, they showed up on time. And the job done was very "quality' work, and it was done in a very timely manner. I definitely would recommend them!!
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My wife had such a good experience with Al's at a previous house, she insisted we call them again at our new one — and now I'm a believer too. Al's reputation is important to them; they say "Customer Satisfaction is 100% Guaranteed" — and… read more
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Great experience. I called on a Saturday when they were closed and I got a call back from the owner. He talked me through a few things first to see if I could get the water heater going without having to replace it. It turned out I needed a… read more
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We called Al's to replace our water heater. They came out next day. The old unit was removed and new one was installed in less than an hour and half. The service crew was very professional, knowledgeable, and courteous. Highly recommend.
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I woke up to a cold shower and called Al’s Water Heater.and they answered the phone and asked a few questions with a request of sending them a picture of my old water heater. Within a few minutes, they texted me the cost to replace and said… read more
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They were prompt, professional and performed high quality work.
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They were recommended by the company that services my furnace and A/C. Their price was competitive. They did good work, and they were friendly.
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I have always found Al's to be very responsive when we need a service call. They do quality work at a fair price.
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Outstanding service!!! Referred by my favorite Sinks to Sewers, as the guys to call for water heaters. We got same day service, a price that was $600 lower than competitors bid, clear explanation and one day completion. Perfection in a … read more
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I think Al's did a great job. Prompt, careful, cleaned up, answered questions. Extremely satisfied. Will give out Al's name freely to friends. Thanks. Carl was knowledgeable (much more than our other estimates) and service was professional with a reasonable price. We trusted them right off the bat. Our hot water heater was fixed the next day!
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Same day reply & servic, found it was a DTE problem. All good,
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No questions asked Al's is the best. Used them in an emergency and it was all taken care of and I could leave on my summer trip.
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Great service, fair prices, no surprises,
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prompt, efficient, reasonable rate. Thanks so much! Spot on! Cost as estimated, right on time and speedy service. I had water heater replaced, initially with the option to fix the old one, but since it was too old, it made more sense to replace it than to have it die in next couple of months… read moreQuick response to install my water heater, fast installation at a very reasonable fee. Als' was quick and the service was good. Carl seemed to be a very skilled technician. He installed the water heater in just about two hours with minimized modification of duct system including hauling away of the old water heater. Also the new water heater itself has been working… read moreWe had an excellent experience with Al's Water Heater service. He came the same day we called and replaced our 10-year-old leaking water heater. And we were very impressed with the care he took with our house, laying down floor protectors … read moreOne of my colleagues recommended Al for HAVC maintanence. He is professional and completed his task quickly and perfectly. I recommend him. These guys were super-great. Even after they fixed the initial problem with out water heater, there was a second item broken – they came back and fixed that too – all under that same price!
Could Not. Be. Happier. Wonderful service. Came on a weekend. Friendly, informative and even cleaned up. Price was fair. I would definitely recommend them. The staff of Al's stepped in when another company was unable to schedule time to replace the water heater in my house. Everyone was friendly & courteous, & I really appreciated their helpfulness. A special thank you to the service techs, … read moreWouldn't go anywhere else! Had to replace our water heater while out of the country – Al's made it so easy. Trustworthy advice, excellent service and product, and at a fair price. Very fast, friendly and reasonable. I will call them every time. They were a pleasurable and professional team that helped make existing 2 tank system into 1. I haven't sacrificed any level of comfort and saved tons. I know they are Veteran friendly, and of course I have already recommended to others... Fast, friendly and got the repair done right! Felt very comfortable with the repairman in my home. Did our research. Shopped the Big box stores, and local Water heater Install companies. Al's gave the best product, service, and price by a long shot. We had a 40 gl gas Bradford-White put in. Casey was the installer. Extremely professional… read moreArrived on time. Used drop cloths to protect the floor and stairs. Did what they said they would do. Polite and cordial. There was a bit of an issue on the final invoice, but they honored their original quote. All completed in less … read moreFast. Good response. Tidy. All you'd want. AL's did a great job, Prompt,no mess left behind and I am very happy with the water heater. Service was excellent. Journeyman tech and his assistant were thorough and cleaned up. They arrived early and wasted no time. I would highly recommend them. Very responsive and nice. Explained what we needed and didn't have us do more. Good experiance. Very professional. they came on time and finished as expected. The team at Al's has been quick, courteous, clean, and efficient each time I have contracted with them They were quick, efficient, professional, and reasonable. They were also local. Very pleased! Great job gentlemen. Thank you for quick and efficient service. Much appreciated. Great company. I would only and have only considered them for my home and rental properties for any hot water repairs/replacements. Honest and dependable company. A+++ An example of how they do the right thing without asking is trying … read moreGood service, good quality, friendly professional installation. Very satisfied. Casey was wonderful. A very nice young man. |
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Al's Water Heater Sales & Service - Heaters | Washtenaw County, MI
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